Must all Car Salesmen graduate from @%$hole school?

[Blue Shadow]

Originally Posted by PG2

Re-read my post - I said walking past not up to.

I have had people complain when they have come back the next day/week why I didn't tell them about the car that has just come onto the yard. I used to work at our dealership's satellite yard and about a quarter of our sales were from checking the inventory of our other yards.

Believe it or not, I had more complaints from customers not being served than customers complaining about "pounced" upon.

If I had just walked past the customer they could very well have complained that I did not acknowledge them and that it was all because they were wearing trackies, they were a woman etc. There are plenty of people on here that complain that they were ignored for any number of reasons including the ones that I just mentioned.

Spot on PG2, there is another side to the story, people only see what they look at

[drz250]

Originally Posted by duaned

Did you end up buying it?

No, it seemed a bit dodgy to me. Maybe when they get their new stock in I will go back.

[BENT_8]

Originally Posted by PG2

Re-read my post - I said walking past not up to.

I have had people complain when they have come back the next day/week why I didn't tell them about the car that has just come onto the yard. I used to work at our dealership's satellite yard and about a quarter of our sales were from checking the inventory of our other yards.

Believe it or not, I had more complaints from customers not being served than customers complaining about "pounced" upon.

If I had just walked past the customer they could very well have complained that I did not acknowledge them and that it was all because they were wearing trackies, they were a woman etc. There are plenty of people on here that complain that they were ignored for any number of reasons including the ones that I just mentioned.

How they percieved your presence is entirely up to them, if they'd been through enough yards they would have already been on the defence.

Lol, nearly everyone who's bought a car has found a better one soon after, nothing new there, done it myself plenty of times.

Having said that, cars depreciate quickly, its only logical that as weeks pass better deals than the week before appear, if you waited for the best deal you could ever get, you'd never buy a car.

Ive worked in pleanty of dealerships and independant yards, most have a clear devide, the hard working back of house crew, with the exception of service advisors, and the elite soft skins out the front.

My 2c, mind you, i was never a salesman so that might explain my belief.

[PG2]

Originally Posted by BENT_8

How they percieved your presence is entirely up to them, if they'd been through enough yards they would have already been on the defence.

Lol, nearly everyone who's bought a car has found a better one soon after, nothing new there, done it myself plenty of times.

Having said that, cars depreciate quickly, its only logical that as weeks pass better deals than the week before appear, if you waited for the best deal you could ever get, you'd never buy a car.

Ive worked in pleanty of dealerships and independant yards, most have a clear devide, the hard working back of house crew, with the exception of service advisors, and the elite soft skins out the front.

My 2c, mind you, i was never a salesman so that might explain my belief.

Fair enough, I never knew that you worked at dealerships before. Yeah, it seems we both very well know that divide between service staff and sales staff. This is not a back handed shot at you but do you get a little defensive when people get on here and bag dealership servicing?

As I have said before, even in this thread, there are plenty of dodgy car salesman out there. I suppose my point was, sometimes as a car salesman you just can't win no matter what you do.

[BENT_8]

Originally Posted by PG2

Fair enough, I never knew that you worked at dealerships before. Yeah, it seems we both very well know that divide between service staff and sales staff. This is not a back handed shot at you but do you get a little defensive when people get on here and bag dealership servicing?

As I have said before, even in this thread, there are plenty of dodgy car salesman out there. I suppose my point was, sometimes as a car salesman you just can't win no matter what you do.

Not at all, i bag them the loudest and rightly deserved.
The things i've witnessed is disgusting and why i excluded service advisors from the hard working , honest folk.
I'd refer to them as sycophants, but unfortunately it is they who hold up the ship in most cases.

Nah, you cant win, youre probably a top bloke and i wouldnt hesitate to buy a car from you if you had what i was looking for, but its the old once bitten twice shy for many.
Only takes a few bad apples to spoil the whole bunch and unfortunately thats the perception.
Having said that, coming from inside the loop, it is what it is.

Oh, i was a detailer for the most, not a bad one either, got my share of survey rewards, bottom of the chain yet worked the hardest.

[OwnTheRoad]

The motor industry is light years behind all other service based sales businesses, I did work for Ford as a service manager, parts interpreter and car sales and recently ( last 18 months) purchased 2 new cars and my opinion is that the entire industry has not evolved one iota at all since I left 22 years ago , they still treat buyers and service customers as though we are fools that will believe the crap the dish out.
Oh and I laughed when the salesman asked me to give him a good review....

[Romulus]

I just traded my 2012 PX 3.2 A6 Ranger for a MY13 build 200 Series GX Land Cruiser. Got the trade-in I was after and the buy price good considering the accessories fitted to the GX.

What shyte me though is the after-sales guy trying to sell me the extended warranty. It started off at $3,500, I said no and left, and signed the sales contract confirming the rejection of an extended warranty. He called me twice more today after my bank got in touch with them for the tax invoice, I low balled him down to around $1k, when he said ok I still declined the warranty.

[BENT_8]

Originally Posted by Romulus

I just traded my 2012 PX 3.2 A6 Ranger for a MY13 build 200 Series GX Land Cruiser. Got the trade-in I was after and the buy price good considering the accessories fitted to the GX.

What shyte me though is the after-sales guy trying to sell me the extended warranty. It started off at $3,500, I said no and left, and signed the sales contract confirming the rejection of an extended warranty. He called me twice more today after my bank got in touch with them for the tax invoice, I low balled him down to around $1k, when he said ok I still declined the warranty.

Lol, extended warranties, not worth the paper they are written on.

When i bought my BF3 the bloke across the road asked why i didnt look at the one on his yard first. I told him i had seen it on the net, it looked a descent car but 2k over what mine was advertised at and with more k's.
When i told him that he said it was because they give a free 3 yr extended warranty with roadside assist and banged on about how good it was etc etc.

I listened for a while, then asked him what the maximum amount on any claim was, he stumbled, then said $1000.
I asked him what he thought it would cost to have the 4sp replaced if mine milkshaked, he said atleast $2500.
I said right, so if i bought your car and had to claim on your extended warranty i'd still have to pay another $1500+ to get it fixed ontop of the premium for buying it from them.
He agreed and countered with the roadside assist which would tow my car and put me up if i were stranded, i told him i got that free with my comprehensive insurance, something anyone getting finance on a car would need.

I then told him that i could have a 4sp replaced with a good second hand unit by an automatic specialist for around a $1000-$1500, Why on earth would i pay a 2k premium for a warranty that would save me nothing and have the repair done by an apprentice.

Its like the polish the ming mole flogs, customers would pay some rediculous price for it and it was a cheaper polish than we used day to day, infact, many of the cars had already been hand polished with better stuff used on them during prep for the yard.
Or the electronic rust preventer which took off in the second half of the 90's and weve all seen the pics of them rusting where the PD dude just tech screwed it through the fire wall.

Ahh, its a mine field for the unsuspecting thats for sure.

[mike_nofx]

Originally Posted by BENT_8

Ever wonder why?

Look at it from a customers point of view.

There may be 2 dozen caryards on a stretch of road to look through to find what you want, if you stopped and had a conversation with a salesman, been shown every version of what im after regardless of condition and been asked to wait whilst they check their inventory or contact their other yard etc. etc, in every yard, it would take forever.
The way i look at it, if i walk onto your yard and you dont have what i want at the time i might aswell move on to the next yard.
Most people know what they want, if you have it they'll approach you.

If you have what im after but its at the detailers or coming in soon i'll look at it when you've got it on display. if i dont find something else sooner.

I used to wander through as many yards as i could when looking for a car, now i just stand at the fence and take a quick glance around, nothing to see, im off.
Theres nothing worse than a carsalesman that makes a beeline for you as soon as you cross the boundary line.

This is true and can be highly annoying after the 10th car yard, watching the salesman powerwalk... almost jog over to you as you enter the car yard.

But the beauty these days is that just about every car in any car yard, new or used is advertised on carsales. So really, you should be able to know beforehand which yards have cars you are even remotely interested in.

Those people who just walk into caryards with no real idea what they want and end up buying a Renault Megane when yesterday they didn't even know it existed confuse me.

[b0son]

Originally Posted by mike_nofx

Those people who just walk into caryards with no real idea what they want and end up buying a Renault Megane when yesterday they didn't even know it existed confuse me.

For those people, a car is an appliance. Most of the time, they buy Toyotas.

[JG66]

Car sales men are frauds and con men.
Do your own research on the car you like and buy private.
If you're not mechanically minded, have the car inspected.
You will save thousands in the second hand market.
If you want a NEW car, then you're stuck.
If any %@#$hole salesman gives you cheek, wave the cheque book at him and walk away.
Then send a nasty email to his Boss explaining how his %@#$hole employee cost them a sale.

[Blue Shadow]

Originally Posted by JG66

Car sales men are frauds and con men.
Do your own research on the car you like and buy private.
If you're not mechanically minded, have the car inspected.
You will save thousands in the second hand market.
If you want a NEW car, then you're stuck.
If any %@#$hole salesman gives you cheek, wave the cheque book at him and walk away.
Then send a nasty email to his Boss explaining how his %@#$hole employee cost them a sale.

But general

[sprintman1]

Originally Posted by JG66

Car sales men are frauds and con men.
Do your own research on the car you like and buy private.
If you're not mechanically minded, have the car inspected.
You will save thousands in the second hand market.
If you want a NEW car, then you're stuck.
If any %@#$hole salesman gives you cheek, wave the cheque book at him and walk away.
Then send a nasty email to his Boss explaining how his %@#$hole employee cost them a sale.

You're a ********, but I'm sure you've been told that many times before...

[olds]

The simple answer is yes

[RANGEREST]

I don't have an issue with car sales people in general, we've all got to make a living, but when they try to sell you a car at well above what ford in my case, are advertising them for, ($62990 for an Everest Trend with metallic paint) dealer was trying for $67890 with satnav and towbar.(under 2k worth) and only if you sign up right now they **** me off.

[DoubleTrouble]

Originally Posted by RANGEREST

I don't have an issue with car sales people in general, we've all got to make a living, but when they try to sell you a car at well above what ford in my case, are advertising them for, ($62990 for an Everest Trend with metallic paint) dealer was trying for $67890 with satnav and towbar.(under 2k worth) and only if you sign up right now they **** me off.

No different to any other salesman in shop, retail etc, they are all out for their cut in sale commissions, just the nature of the game.

[OzriderXR8]

I went through this a few months ago when I was looking for a toy. A large dealership in Werribee had a V8 Calias that I was ready to buy, only issue was it had not been through their workshop yet.

That's when the issues started, I could not get a straight answer on price, best I could get from the little **** was 'It depends how well you want things fixed'. I ended up walking and followed up with his manager the next day. To my surprise I got the same crap from him.

Sure, it wasn't a brand new car, but it was still over $15K.

I have to go through the whole lot again for a new car for my Father in Law who is retiring at the end of the month, at least he's looking new not second hand.

It's easier with a new car, find the one you want, figure out what options you want included and them email the specs to every dealership in Melbourne and give them a one off chance at the best price.

Our local dealer has always asked for the opportunity to beat any quote and for our last 3 new cars we've bought they have beaten it with either a discount or some other sweetener. Funny, not many others ever bother following up.

[Blue Shadow]

Originally Posted by OzriderXR8

I went through this a few months ago when I was looking for a toy. A large dealership in Werribee had a V8 Calias that I was ready to buy, only issue was it had not been through their workshop yet.

That's when the issues started, I could not get a straight answer on price, best I could get from the little **** was 'It depends how well you want things fixed'. I ended up walking and followed up with his manager the next day. To my surprise I got the same crap from him.

Sure, it wasn't a brand new car, but it was still over $15K.

I have to go through the whole lot again for a new car for my Father in Law who is retiring at the end of the month, at least he's looking new not second hand.

It's easier with a new car, find the one you want, figure out what options you want included and them email the specs to every dealership in Melbourne and give them a one off chance at the best price.

Our local dealer has always asked for the opportunity to beat any quote and for our last 3 new cars we've bought they have beaten it with either a discount or some other sweetener. Funny, not many others ever bother following up.

Not very professional to ask a prospect "how well do you want it fixed", what a tool. And the manager too, a fish does stink from the head down.

Did you buy the XR after that?

[csv8]

My recent experience with Holden and Hyundai sales , they couldnt do enough for me. Very helpful, answered my questions no BS. Even got a phone call next day asking how the drive back to Rockhampton was...like most jobs there are bad apples. Then in my job, as a nurse, you should see the attitude we get from some public patients!!!!

[OzriderXR8]

Originally Posted by Blue Shadow

Not very professional to ask a prospect "how well do you want it fixed", what a tool. And the manager too, a fish does stink from the head down.

Did you buy the XR after that?

Yep, decided Holden V8's were just too common every man and his dogs got one, I have at least 5 SS's within a minute walk from my house and 3 SV6's in my court alone.

Was going to buy an FG XR8 across the road from the first dealership but the Ford Dealer wanted a fortune for it, even though he said 'it was a really clean one' decided I'd rather have something I could tinker with.

[Crazy Dazz]

If perchance you're interested in a car at Phoenix Holden, just save yourself the hassles and forget about it.
I accept that even the best run business can have one or two f-wits work there, but so far this place is 3 from 3, leading me to seriously question their management.
First guy was ok at first, not pushy at all. Problem is that I think he's just plain lazy. I since tried to phone him, left messages on his voicemail, texted, left messages at reception, nothing never got back to me.
Next I was fobbed off onto a complete and utter tool called Q______.
The car was advertised as $X, "after $3k minimum trade. FOUR times I told this moron we don't have a trade, and asked what the cash price was. Nothing, so finally I just made an offer, at which point he comes back with "what's your trade in?"
So I came back later, and dealt with a 3rd clown. He spent the first 5~10 minutes trying to convince me I had the wrong car, then wasted another 5 minutes explaining the difference between the car I wanted and the base-model he was confused over.
Then when I wanted to BUY the car (for $X) he wasn't even interested.

And seriously, WTF is wrong with these people? Is it some form of psychotic illness, than you want to BUY a car their immediate response is to try to rip you off by trying to sell you some other random pos? I'm trying to BUY a 2015, low km, Cerato SEDAN with fruit, and his response is to try to sell me a 2013 high km base-model Rio HATCH!?!
(That was actually advertised for $2k less what I am trying to spend.)
Has that EVER worked? In the history of the universe?

[Crazy Dazz]

Originally Posted by BENT_8

Lol, extended warranties, not worth the paper they are written on.

When i bought my BF3 the bloke across the road asked why i didnt look at the one on his yard first. I told him i had seen it on the net, it looked a descent car but 2k over what mine was advertised at and with more k's.
When i told him that he said it was because they give a free 3 yr extended warranty with roadside assist and banged on about how good it was etc etc.

AHG makes a huge song & dance over their "free warranty." Then the first thing their Bling-B____ tells you is how rubbish that warranty is and how you need to buy a better one.
But the stupidest part was this: BB was very happy to point out that this extra warranty gave you up to $1,500 more in repairs than the basic one. So essentially she wanted us to spend $1,395 now, on the slim chance that I might get back upto $1,500 at some point in the future.

[SumoDog68]

Originally Posted by BENT_8

Lol, extended warranties, not worth the paper they are written on.

When i bought my BF3 the bloke across the road asked why i didnt look at the one on his yard first. I told him i had seen it on the net, it looked a descent car but 2k over what mine was advertised at and with more k's.
When i told him that he said it was because they give a free 3 yr extended warranty with roadside assist and banged on about how good it was etc etc.

I listened for a while, then asked him what the maximum amount on any claim was, he stumbled, then said $1000.
I asked him what he thought it would cost to have the 4sp replaced if mine milkshaked, he said atleast $2500.
I said right, so if i bought your car and had to claim on your extended warranty i'd still have to pay another $1500+ to get it fixed ontop of the premium for buying it from them.
He agreed and countered with the roadside assist which would tow my car and put me up if i were stranded, i told him i got that free with my comprehensive insurance, something anyone getting finance on a car would need.

I then told him that i could have a 4sp replaced with a good second hand unit by an automatic specialist for around a $1000-$1500, Why on earth would i pay a 2k premium for a warranty that would save me nothing and have the repair done by an apprentice.

Its like the polish the ming mole flogs, customers would pay some rediculous price for it and it was a cheaper polish than we used day to day, infact, many of the cars had already been hand polished with better stuff used on them during prep for the yard.
Or the electronic rust preventer which took off in the second half of the 90's and weve all seen the pics of them rusting where the PD dude just tech screwed it
through the fire wall.

Ahh, its a mine field for the unsuspecting thats for sure.

There are two types of extended warranties - manufacturers or dealers (aftermarket) . Manufacturers warranty is worth having (depending on price) - third party not so much.

[Crazy Dazz]

Originally Posted by SumoDog68

There are two types of extended warranties - manufacturers or dealers (aftermarket) . Manufacturers warranty is worth having (depending on price) - third party not so much.

Not really.
Occasionally, a manufacturer will temporarily increase their warranty. But at other times dealers flog (or include) "genuine <insert name here> extended warranties" that are still not worth the paper they're written on. I can remember buying a new Nissan, getting a "Genuine Nissan Extended Warranty" and it was utter rubbish.

[Crazy Dazz]

One aspect that really ****** me off, is the BS around pricing.
Personally, I'm quite happy shop at the fixed price dealers. That's their price, they don't negotiate, take it or leave it. I'll look, and if I'm happy with the price, I'll buy, and if not I move on, no harm - no foul.

But I appreciate most dealers don't like to operate that way. There's one price on the pinky, another on the windscreen, another online, and yet another "after minimum trade-in". That's absolutely fine, I have no problem with it, but don't behave like a d___h___ when somebody questions the price or wants to negotiate.
When I was looking at a particular Falcon wagon, I was prepared to spend $15k and do the deal on the spot. The salesman was rude and sarcastic, so I just walked off. 2~3 days later it was advertised for $14,990. I actually wrote a letter to the Dealer-Principal and told him that his ****** of a salesman had lost a certain sale (and cost him $10.)

[drz250]

Originally Posted by Crazy Dazz

One aspect that really ****** me off, is the BS around pricing.
Personally, I'm quite happy shop at the fixed price dealers. That's their price, they don't negotiate, take it or leave it. I'll look, and if I'm happy with the price, I'll buy, and if not I move on, no harm - no foul.

But I appreciate most dealers don't like to operate that way. There's one price on the pinky, another on the windscreen, another online, and yet another "after minimum trade-in". That's absolutely fine, I have no problem with it, but don't behave like a d___h___ when somebody questions the price or wants to negotiate.
When I was looking at a particular Falcon wagon, I was prepared to spend $15k and do the deal on the spot. The salesman was rude and sarcastic, so I just walked off. 2~3 days later it was advertised for $14,990. I actually wrote a letter to the Dealer-Principal and told him that his ****** of a salesman had lost a certain sale (and cost him $10.)

I have to agree with you that it's nice to have fixed prices sometimes. Over the years I have been using online auction companies more and more often. Sometimes you can get some great deals if the auctions start or end at a strange time or isn't well known about.

However sometimes it's nice to just buy things in person. If you are a good negotiator and the seller is pliable you can often get a reasonable price reduction. I have been on both ends of this pointy stick. When I was just out of school and started buying/selling cars and other property - I got swindled once or twice by people that used dirty tricks or just generally were more experienced traders.

I've come to learn that buying, selling and tinkering with things can be an obsession and almost an addiction. I remember when I was about 18 I sold a really good Ford Fairmont but really wanted to get it back. Somehow I managed to swing a deal that saw me losing almost nothing but I got burnt when I sold the car I had replaced the Fairmont with - the guy that bought it was simply a better negotiator and a big bloke. He scared me into thinking the car (a Toyota) wasn't worth much and I let him have it for $500 cheaper. It was stupid and I learned from that mistake. I never sell things for less than I want for them now.

If the person doesn't want to pay the amount you want, just politely say that you have to hold your ground on price. I think this is where some salespeople get it wrong because they make the prospective buyer seem like they are a cheap skate.

[drz250]

I also remember when I was 20. I got pulled up. They told me I did nothing wrong but I thought I was wrong. I knew I was wrong.

I had been driving for four years. I love driving. I haven't driven in almost two years. The last car I drove was a ripper. BA Falcon, drove her through the hills just nudging the redline and letting the engine tell me what it wanted.

I sold my Falcon for not much money and it taught me something about salespeople. You shouldn't trust everyone that wears a suit. You can buy a suit relatively cheap for China these days. They will tailor them to suit your size. I got pulled over ages ago for riding a cheap chinese 2 stroke motorcycle. It was a fast bike but it taught me a lot about Chinese quality. They will get the main things correct but they will overlook the details.

We should have protected our car industry in Australia because now we will have to drive around in Chinese cars which will have great engines but poor details. The fuel lines will be sourced from the cheapest manufacturer and they will fail, they will pour fuel onto the exhausts and cause fires. Not every car but maybe one in every 100,000.

I think the best thing to do when buying a new car is to ask everybody what they think about the dealership. You can tell a lot about a dealer by what the head salesman drives and how he drives that car.

I worked for a guy that sold Audis, he drove a toyota landcruiser but also had a Audi R8. One day he let me drive the car and let me tell you it was very fast.

He wouldn't let me drive his landcruiser and I began to suspect he had done something unruly in that vehicle. Sometimes you just have to move on and let the employer tell you what to do. His Audi was fast enough but it wouldn't be fast enough to hit the Simpson desert and cross it in less than a fortnight.

Anyway, he was a salesman and told me he regularly collected commissions larger than $10,000 (once all combined) on a new vehicle. He would get a percentage of a number of different things (original cost, any profit over RRP, aftermarket costs, additional costs i.e. waxing, undersealing). He told me he once covered almost $25K on a Porsche. It was a lovely car - German engineering and quality finish. It was extremely fast and the customer was prepared to pay. Sometimes it pays to be a salesman if you have a quality product. It pays much larger if you also import that product first hand.

Something you have to realise is that these salesmen are just selling a product. It's totally reasonable to request up to 10% off the asking price. If you are a strong negotiator maybe you can request a larger sum from the RRP. Another important factor is to ask locals what they drive. Or at least to visually inspect the environment and check to see what the locals drive. Where I live it isn't possible to simply drive a Kia or a Hyundai. I have to have a rugged vehicle and therefore I bought a brand new Ford Territory in 2014. It is still a powerful vehicle and covers a large amount of unstable ground in a short amount of time.

When I bought the Territory I told the head salesman I wanted to have at least 10% off the asking price even though I knew it was a bit rich considering I was only 21 and was basically asking for finance through Ford as well. The salesman was totally friendly and open to negotiation. I managed to get my Territory fitted with slightly better tyres and better brakes for the original price. I paid an additional $4K for bigger suspension parts to be able to deal with the risky terrain that exists around my home but all up I maintained a 5% discount over my original costs.

My Territory has already been half way around Australia and it mainly drives me to work in the outback mustering cattle and occasionally taming camels (but that doesn't always work out). Some people say you need a Landcruiser to cover the ground but I could have gotten two of my Territory's for the price of the cheapest decent Landcruiser. It is still a fast rig and I once towed a trailer full of 5 camels and 3 bulls.

All up the vehicle cost me $43K and is the fastest rig in my area.

What I'm saying is that it pays to shop around and check the area first. Sometimes salesmen will sell a vehicle cheaper than it is worth just to clear their stock for the month/quarter/year.

My territory was cheaper because it was due to be cleared as end of year stock. I initially requested that 10% discount but after adding up all options and additions I essentially received a 13% discount off sticker price just by being polite and courteous with everyone. My favourite moment was signing the contract and getting my keys.

I am soon going to be buying a KLX 250S with cash and also buying a new Falcon ute with credit from Ford because my Territory has been so reliable and has even managed to conquer the Simpson a number of times. I have been hard on the car but it has been strong.

Anyway, I am new to the forums but I just wanted to add my advice to anyone looking to buy things. I bought my property through an agent that charged me almost 5% just to sign papers. I will not do that again. I'm much happier paying finance, even if it costs me a bit more in the long run. I think that is the best way to go.

I have to say the Territory is a capable vehicle. The engine never fails me and that 6 cylinder powerplant almost makes me cry when it's just me and the dogs cruising across the sands. I remember we got bogged one night in may last year and I had to put sticks under the wheels with rocks as well to get it out. It almost made me sick to scratch up the plastics when the car went forwards but it was either that or run out of water.

All up. You save a lot more money by just being careful and not going for what seems best straight away. You need to shop around and ask locals. If you can't ask them, you need to just check out which vehicle suits the area best. If you have rough roads you will need a strong car.

Don't get suckered in by people saying to get any kind of paint protection, they will mess it up. Get it done after you pay for the car and have it delivered. Don't even let them wash it, they will mess it up. They will scratch the paint up worse than anything and leave swirls with their tools.

You are best off paying someone to do a detail once you receive the car. Good luck and happy buying.

[BENT_8]

Last 3 cars i've bought personally have all come from the same independant yard, Adelaide Vehicle Centre.
Last time i went in looking for a wagon like mine for a friend i told the salesman how many i'd bought from them, he checked them all up from their archives to confirm, i then told him to grab his pencil sharpener or there wont be anymore...

Easiest way to get a few $$ off before you even discuss the deal itself.

These days when i want a change i just watch their website until they have what i want, then i go get it.

[sprintman1]

Thread proves once again there are good and bad dealerships. Good ones protect their reputation and have no qualms about sacking below par employees.

[RANGEREST]

Originally Posted by DoubleTrouble

No different to any other salesman in shop, retail etc, they are all out for their cut in sale commissions, just the nature of the game.

Yeah adding 3k to the retail price is a ripping way (pun intended) of getting a sale! And a "today only" deal mind you.