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| The Pub For General Automotive Related Talk |
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31-07-2019, 03:55 PM
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FF.Com.Au Hardcore
Join Date: Nov 2005
Posts: 1,091
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I am curious whether this is practice is widespread or not. Our CX-5 was last serviced in Feb 19 (due to doing 10K). The dealer affixed a sticker stating that it for its next 12 month service in Feb 20. Last week, I received a reminder notice that the vehicle was due to service, which coincided with 12 months since a service in Aug 18. Since the CX-5 has not done the km, I ignored the email. Today, I received an email stating that the dealer had pre-booked the CX-5 in for a service in for a few weeks, giving a date and time to turn up.
While I appreciate the reminder notice, the unsolicited action by the dealer to pre-book a date and time just seems a little bit rich to me. Getting the CX-5 down to the dealer involves some logistics, and I would like to be in control of my schedule. Are other dealers/manufacturers doing this? |
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Mazda dealer’s unsolicited booking of next service
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