TCI C4 Super Street Fighter

[Ross 1]

Originally Posted by XB GS 351 Coupe

Great advice, but I was mainly referring to sending emails to the US, you can still document email with the local supplier, but there is nothing like speaking person to person, face to face to resolve stuff.

We are currently in the process of building a house, it's not the first time we are building and everything is documented either via email and contemporaneous notes kept in a diary of any phone conversation, things such as what was discussed, what was the outcome of discussion, who was present during the discussion, etc etc.

We been caught out before, so we have now learned to document everything as memories get hazy as time goes on and more stuff happens.

Totally agree, when you are face to face you can read their body language and their faces to see when they're lying to you.
I'm also a little OCD on keeping emails etc for everything from real estate to speaking to Telstra, comes in very handy at times.